Policies & FAQs

Policies

At time of booking you will receive a rental agreement with more information & policies.

How To Book

All of our prices on our website are all inclusive except pet fee so that you can easily click through and pick the home that’s best for you. To start the reservation process please visit the Contact Us tab and fill out the form. We will let you know if the home is available and what other information is needed. Once all information is collected you will receive a rental agreement by e-mail to e-sign. See payments below for down payment requirements.

Payments

A $500 down payment is required for bookings of less than 14 days. For 14-21 days a $1000 down payment is required. For 22+ days/monthly we require half down. Remaining balance is due 45 days prior to arrival for reservations of 1-21 days or 60 days prior to arrival for reservations of 22+ days. The down payment is part of your total cost. The cancellation policy applies to down payments as well as paid in full reservations. We do not accept online payments. Please either call us with credit card information or you may mail a check once you receive the rental agreement. We accept checks or credit card including Visa, Discover, or Mastercard. We do not accept online payments. To provide credit card information give us a call at 850-229-1522. Always leave us a voicemail if we do not answer.

Cancellation Policy

Advance payments will not be refunded for cancellations unless the home is re-rented for the same time period. We reserve the right to discount cancelled weeks in order to get them re-booked and provide you with a partial refund. If the property re-rents a $150 cancellation fee plus any difference in rental revenue will be deducted from your refund amount. If the property does not re-rent all advance payment(s) will be forfeit. We do not refund for inclement weather, nearby construction, or any act(s) of God with the exception of ordered mandatory evacuation nights due to hurricanes.

If you wish at any time to cancel your reservation please Contact Us at Reservations@TeresasBeachHomes.com

Inclement Weather / Hurricanes

No refunds are provided for inclement weather with the exception of mandatory evacuations due to hurricanes. Should a mandatory evacuation happen due to hurricane during your vacation we would refund you for the mandatory evacuation nights only. We strongly encourage you to purchase travel insurance to cover expenses of travel or other situations that may arise.

Occupancy

Occupancy of a rental home includes all amenities of that rental home as well as all premises of the property. This includes, but is not limited to: pools, beach boardwalks/access, bay side access/docks, decks, outdoor kitchens, and decks.

Leave No Trace

Gulf County is a Leave No Trace community. Simply put, this means that no items may be left on the beaches between dusk and dawn. Leave Only Footprints!

Pet Policy

Most all of our homes are pet friendly for up to two dogs per home. We accept dogs only. Our normal pet fee for up to two approved dogs is $100.80. Some homes have restrictions to breeds due to shedding and/or sizes and all pets are subject to pre-approval. Please see individual home pages for whether or not they accept pets.

Pools with Heat

Some of our private pools have pool heat included at no extra cost. Pool heat is available on these homes from March – Thanksgiving weekend, as needed. Pools are heated to 84-86 degrees when needed, weather permitting. Once pools are maintaining 86 degrees in the spring pool heaters are turned off until they’re needed in the fall. Pool heaters may not be able to fully heat the pool if the weather conditions are below 60 degrees at night and/or it is cloudy, excessively rainy, or windy. Refunds are not provided for pool heat performance.

Elevators

Some of our homes are equipped with private elevators for convenience. Children are not permitted to use the elevator. The availability of the elevator is not guaranteed due to the possibility of outages occurring during or prior to your stay. Elevators are highly complex pieces of equipment and it may take time to repair if an outage occurs. While we wish we could provide access to everyone regardless of mobility restrictions, unfortunately we cannot grantee that. For this reason, we encourage each guest to consider our private elevators as convenience items rather than necessities and be able to access our homes without an elevator in case of outage. Although we work very diligently to provide immediate notice in the event of an outage, it can happen at anytime without notice. Refunds are not provided for any appliance or equipment outage including elevators.

Repeat Renter Discount / Refer-a-Friend Program

Repeat Renters are eligible for $100 off their total rate on new bookings. To redeem mention that you are a repeat guest at time of inquiry. Repeat guests are guests that have booked and stayed with Teresa’s Beach Homes in the past. Subject to verification.

Refer-a-Friend Program offers $100 off coupons for each guest referred by a Repeat Renter. The referred guest will also receive $100 off their first booking. Referred guests must mention the repeat guest’s first and last name from past reservation at time of booking. Once the referred guest books the repeat guest will receive an e-mailed referral coupon with code. Repeat guests may redeem the referral discount on any future reservation by mentioning the referral e-mail and code. One referral coupon may be used on booking totals less than $3000. Two referral discounts may be used on booking totals greater than $3000. May be combined with repeat discount. Only valid on future reservations. Terms and conditions are subject to change without notice. Referred guests are not guests that have stayed with or in one of Teresa’s Beach Homes before or are traveling with guests who have done so. However, you will still receive an honorary repeat guest discount.

Frequently Asked Questions


What type of items do you include with your rentals?

Our homes come stocked with bed, bath, and kitchen linens. We provide a starter soap & one roll of toilet tissue per bathroom as well as the first liner in each waste bin. We do not provide beach towels, linen for pets, detergents, or any other paper products.

Do you include beach gear or beach gear rentals with your vacation homes?

Short Answer: No, we do not. Check out places to rent gear under Eat-Play-Shop tab above.

Long Answer: We like to keep things simple at Teresa’s Beach Homes. We offer fair priced and well maintained vacation rentals without all of the fuss. For that reason, we do not include any additional services with our vacation rentals, but you are more than welcome to purchase them on your own. Our prices on our homes are priced in a way that typically, compared to our competition, you can purchase well more in terms of rentals and extras than you could renting something comparable with the included “free” beach gear. Some of our homes have beach gear storage closets that typically have a mixture of beach chairs, sand toys, boogie boards, and sometimes even an umbrella. These items change from week to week and are not guaranteed. Check out our Eat-Play-Shop tab for rental services.

Can I rent a golf cart for my vacation stay?

In the state of Florida it is unlawful to drive a Golf Cart on, next to, or across any unapproved state highway or a roadway that has a speed limit of greater than 35MPH. Cape San Blas Road is both an unapproved state highway and a roadway over 35MPH. Hwy 98 near White Whale & Oaks Rest Barn has a speed limit of 45 MPH. None of our homes currently have legal beach access via ATV, Golf Cart, or not street legal vehicles. If you need or want a golf cart during your visit to Gulf County I recommend renting a home within side road access to a beach access or out on Indian Pass.

What’s the time/time zone?

Port St Joe, St Joe Beach, Cape San Blas, Money Bayou, and Indian Pass are all Eastern(EST) time. Mexico Beach and further west is Central (CST) time. The north end of Gulf County is also CST (Wewahitchka area.) Our office and all of our homes operate on EST. Mostly everyone operates on beach time though…

What about Beach Driving?

Most Gulf County beaches allow driving with the exception of the mainland beaches and state parks. In order to drive on the beaches you must have a beach driving permit. You can purchase these from the tax, tag, and title office. Please contact them for information on access points as well as pricing.

Total Views: 796Daily Views: 4